Why ICICI Bank Sucks…
To begin with, I own a ICICI Credit Card. Unfortunately I had to get one since I thought these guys were reputed but I was wrong.
I have been using my ICICI Credit Card from the past 1year and never had any problems to be frank. Problems have started from from the this month.
Coming to the point, ICICI Credit Card department as implemented a new rule, wherein if you make you credit card payment via cash at their local branch outlets, you will be fined/charged 100Rs and along with that a service charge of appox 12.(something) means a total charge of 112 rupees appox.
Ok losers (ICICI) if you had to make that rule fine enough, go ahead do it I don’t give a daam, I will use some other banks credit card or just may stop using credit card, well I do have debit cards.
But my point is why wasn’t I informed? How does a customer get to know that ICICI has suddenly imposed this new rule? I called up you so called customer care and you manner less executive who can’t even speak English properly argues with me and shouts at me saying “YOU HAVE TO PAY THAT FINE, SORRY I CAN’T HELP YOU ON THIS” & refuses to listen to me any more on this issue and tells me a prior notification was sent to all customers via email, sms and post.
